Your smile is the first thing
people notice about you.

• Wear your aligners 22 hours per day and follow the recommended number of days per step.
• Upload progress pictures on the BASMA app before moving to the next step.
• Attend all required clinic visits on time — including IPR, attachments, or any other procedures mentioned in your treatment plan or requested by your doctor.

If you fully comply with the above and do not achieve the promised outcome, our medical team will assess your case and provide additional aligners (a refinement plan) free of charge. If any of the above conditions are not met, the Smile Guarantee becomes invalid, meaning you will not be eligible for free refinements and will need to pay an additional amount to complete your treatment.

• Provide you with all aligners required for your full treatment, delivered in batches.
• Confirm that all clinic visits included in your treatment plan are covered in the treatment price, with no additional fees.
• Ensure that our medical team monitors your progress at each step and updates you based on your progress pictures uploaded on the BASMA app.
• Provide you with one free retainer after completing your treatment, to help you maintain your results — according to the wear schedule our team will share with you.

• If you have reached the treatment outcome as shown in your 3D simulation but still have concerns, a new scan can be performed (at an extra cost) to assess whether further improvement is possible. Any additional steps will also be at an extra cost.
• If you share your concerns after one month of completing your treatment, a new scan can be performed (at an extra cost) to assess possible improvements, and any additional steps will also be at an extra cost.
• If your retainers break or don’t fit properly within the first month of receiving them and you report it within that time, we will provide one free replacement.